{"id":2340,"date":"2023-06-30T18:02:57","date_gmt":"2023-06-30T16:02:57","guid":{"rendered":"https:\/\/metofam.com\/?page_id=2340"},"modified":"2026-02-06T19:57:18","modified_gmt":"2026-02-06T17:57:18","slug":"condiciones-generales","status":"publish","type":"page","link":"https:\/\/metofam.com\/en\/condiciones-generales\/","title":{"rendered":"Condiciones generales"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2340\" class=\"elementor elementor-2340\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d47baa0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d47baa0\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5faba3f\" data-id=\"5faba3f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e76438a elementor-widget elementor-widget-heading\" data-id=\"e76438a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 18-06-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">General terms and conditions of sale<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-145f41f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"145f41f\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1757d46\" data-id=\"1757d46\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5d9b9fb elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"5d9b9fb\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-5d9b9fb\" data-accordion-id=\"5d9b9fb\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"mbito-de-aplicacin\" class=\"elementor-tab-title eael-accordion-header active-default\" tabindex=\"9811\" data-tab=\"1\" aria-controls=\"elementor-tab-content-9811\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Scope of application<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-9811\" class=\"eael-accordion-content clearfix active-default\" data-tab=\"1\" aria-labelledby=\"mbito-de-aplicacin\"><p><p>The contracts of sale concluded through the electronic commerce www.metofam.com between Metofam, SL and the consumer will be governed by the following General Conditions of Contracting.<\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"partes-del-contrato\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"9812\" data-tab=\"2\" aria-controls=\"elementor-tab-content-9812\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Parties to the contract<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-9812\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"partes-del-contrato\"><p><p>El contrato de compraventa se concluye con Metofam, SL (en adelante, Metofam), con C\u00f3digo de Identificaci\u00f3n Fiscal B16775199, con domicilio social en Calle Carretera de Castro, 30; C\u00f3rdoba (C\u00f3rdoba); 14009; inscrita en el Registro Mercantil de C\u00f3rdoba, Referencia 417362, Tomo 2807, Folio 51, Secci\u00f3n 8, Hoja CO-42776. Puedes contactarnos a trav\u00e9s del tel\u00e9fono +34 744 745 620, o por correo electr\u00f3nico en la direcci\u00f3n metofam@metofam.com.<\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"conclusin-del-contrato\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"9813\" data-tab=\"3\" aria-controls=\"elementor-tab-content-9813\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Conclusion of the contract<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-9813\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"conclusin-del-contrato\"><p><p>Al hacer clic en el bot\u00f3n \u201cfinalizar compra\u201d emites una declaraci\u00f3n de voluntad vinculante por la que aceptas la conclusi\u00f3n del pedido oblig\u00e1ndose al pago del mismo. Seguidamente recibir\u00e1s el acuse de recibo de tu pedido, por el que se confirma la conclusi\u00f3n del contrato.<\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"lengua\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"9814\" data-tab=\"4\" aria-controls=\"elementor-tab-content-9814\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Language<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-9814\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"lengua\"><p><p>The contract may be formalized in Spanish.<\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"archivo-del-contrato\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"9815\" data-tab=\"5\" aria-controls=\"elementor-tab-content-9815\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Archiving of the contract<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-9815\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"archivo-del-contrato\"><p><p>Los contratos concluidos en la tienda online quedan archivados. Puedes acceder a los pedidos realizados enviando un correo electr\u00f3nico a <a href=\"mailto:pedidos@metofam.com\">pedidos@metofam.com<\/a>.<\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"precio\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"9816\" data-tab=\"6\" aria-controls=\"elementor-tab-content-9816\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Price<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-9816\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"precio\"><p><p>Los precios mostrados incluyen el Impuesto sobre el Valor A\u00f1adido (IVA) legalmente aplicable y se indican en euros. Salvo que se indique expresamente lo contrario, los precios indicados no incluyen los gastos de env\u00edo.<\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"entrega\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"9817\" data-tab=\"7\" aria-controls=\"elementor-tab-content-9817\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Delivery<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-9817\" class=\"eael-accordion-content clearfix\" data-tab=\"7\" aria-labelledby=\"entrega\"><p><p>Los productos ofertados en el sitio web se enviar\u00e1n a los destinos indicados.<\/p><p>Los pedidos realizados antes de las 18:00 h, si se ha confirmado el pago de los mismos, saldr\u00e1n el mismo d\u00eda. Los pedidos realizados a partir de las 18:00 h, una vez confirmado el pago, saldr\u00e1n de los almacenes el d\u00eda h\u00e1bil posterior a su tramitaci\u00f3n.<br \/>Estimated delivery times for the destinations listed on the website are as follows:<\/p><table class=\"default\"><tbody><tr><td>\u00a0<\/td><td style=\"font-weight: bold; text-align: center;\">Estimated delivery time<\/td><\/tr><tr><td style=\"font-weight: bold;\">Pen\u00ednsula + Portugal<\/td><td>1 d\u00eda laborable<\/td><\/tr><tr><td style=\"font-weight: bold;\">Ceuta y Melilla<\/td><td>2-4 working days<\/td><\/tr><tr><td style=\"font-weight: bold;\">Canarias, y Azores y Madeira<\/td><td>3-5 d\u00edas laborables<\/td><\/tr><tr><td style=\"font-weight: bold;\">Baleares<\/td><td>2-4 working days<\/td><\/tr><tr><td style=\"font-weight: bold;\">Francia<\/td><td>2-4 working days<\/td><\/tr><tr><td style=\"font-weight: bold;\">Alemania<\/td><td>3-5 d\u00edas laborables<\/td><\/tr><tr><td style=\"font-weight: bold;\">Ruman\u00eda<\/td><td>5-7 d\u00edas laborables<\/td><\/tr><tr><td style=\"font-weight: bold;\">Italia<\/td><td>3-4 d\u00edas laborables<\/td><\/tr><\/tbody><\/table><p>Delivery time always refers to working days and does not include weekends or holidays.<\/p><p>There are other more urgent delivery options, but they are not available for online purchase. Management of this type of delivery must be handled through customer service:<\/p><ul><li>e-mail: pedidos@metofam.com<\/li><li>tel\u00e9fono: +34 744 745 620<\/li><\/ul><p><strong style=\"font-size: 16px;\">Festivos a tener en cuenta en el a\u00f1o 2026 que podr\u00edan afectar a la entrega de pedidos:<\/strong><\/p><ul><li>1 y 6 de enero<\/li><li>2 y 3 de abril<\/li><li>1 de mayo<\/li><li>September 8<\/li><li>12 de octubre<\/li><li>2 de noviembre<\/li><li>7, 8 y 25 de diciembre<\/li><\/ul><p>The product will only be shipped once payment has been received.<\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"gastos-de-envo\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"9818\" data-tab=\"8\" aria-controls=\"elementor-tab-content-9818\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Shipping and handling<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-9818\" class=\"eael-accordion-content clearfix\" data-tab=\"8\" aria-labelledby=\"gastos-de-envo\"><p><table class=\"default\"><tbody><tr><td>\u00a0<\/td><td style=\"font-weight: bold;\">Minimum order (price excl. VAT)<\/td><td style=\"font-weight: bold;\">Shipping costs (if minimum order is not covered)<\/td><\/tr><tr><td style=\"font-weight: bold;\">Pen\u00ednsula<\/td><td>0,00\u20ac<\/td><td>0,00\u20ac<\/td><\/tr><tr><td style=\"font-weight: bold;\">Portugal<\/td><td>0,00\u20ac<\/td><td>0,00\u20ac<\/td><\/tr><tr><td style=\"font-weight: bold;\">Ceuta y Melilla<\/td><td>300,00\u20ac<\/td><td>47,00\u20ac<\/td><\/tr><tr><td style=\"font-weight: bold;\">Canarias<\/td><td>260,00\u20ac<\/td><td>40,00\u20ac<\/td><\/tr><tr><td style=\"font-weight: bold;\">Baleares<\/td><td>75,00\u20ac<\/td><td>8,00\u20ac<\/td><\/tr><tr><td style=\"font-weight: bold;\">Azores y Madeira<\/td><td>250,00\u20ac<\/td><td>39,00\u20ac<\/td><\/tr><tr><td style=\"font-weight: bold;\">Francia<\/td><td>105,00\u20ac<\/td><td>17,00\u20ac<\/td><\/tr><tr><td style=\"font-weight: bold;\">Alemania<\/td><td>105,00\u20ac<\/td><td>17,00\u20ac<\/td><\/tr><tr><td style=\"font-weight: bold;\">Ruman\u00eda<\/td><td>125,00\u20ac<\/td><td>22,00\u20ac<\/td><\/tr><tr><td style=\"font-weight: bold;\">Italia<\/td><td>115,00\u20ac<\/td><td>19,00\u20ac<\/td><\/tr><\/tbody><\/table><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"formas-de-pago\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"9819\" data-tab=\"9\" aria-controls=\"elementor-tab-content-9819\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Methods of payment<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-9819\" class=\"eael-accordion-content clearfix\" data-tab=\"9\" aria-labelledby=\"formas-de-pago\"><p><p>En el proceso de checkout tendr\u00e1 detalle de las diferentes v\u00edas de pago que puedes utilizar. Con car\u00e1cter general se ofrecen los siguientes m\u00e9todos de pago: tarjeta de cr\u00e9dito\/d\u00e9bito y Bizum<\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"transmisin-del-riesgo\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"98110\" data-tab=\"10\" aria-controls=\"elementor-tab-content-98110\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Transmission of risk<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-98110\" class=\"eael-accordion-content clearfix\" data-tab=\"10\" aria-labelledby=\"transmisin-del-riesgo\"><p><p>The risk of loss or deterioration of the goods shall pass to the consumer when he or a third party indicated by him, other than the carrier, has acquired material possession of the goods.<\/p><p>Es importante que inspecciones el paquete en el momento de la entrega. Si detectas que el paquete se encuentra en mal estado, reclama el problema ante la agencia de transporte y ponte en contacto con: <a href=\"mailto:pedidos@metofam.com\">pedidos@metofam.com<\/a><\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"informacin-sobre-el-desistimiento-para-consumidores\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"98111\" data-tab=\"11\" aria-controls=\"elementor-tab-content-98111\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Information on withdrawal for consumers<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-98111\" class=\"eael-accordion-content clearfix\" data-tab=\"11\" aria-labelledby=\"informacin-sobre-el-desistimiento-para-consumidores\"><p><p>Tienes derecho a desistir del presente contrato en un plazo de 14 d\u00edas naturales sin necesidad de justificaci\u00f3n. El plazo de desistimiento expirar\u00e1 a los 14 d\u00edas naturales del d\u00eda que t\u00fa o un tercero indicado por ti, distinto del transportista, adquiri\u00f3 la posesi\u00f3n material de los bienes.<\/p><p>Para ejercer el derecho de desistimiento, deber\u00e1s notificarnos a Metofam, SL; Calle Carretera de Castro, 30; C\u00f3rdoba (C\u00f3rdoba); 14009; tel\u00e9fono +34 744 745 620; e-mail: <a href=\"mailto:pedidos@metofam.com\">pedidos@metofam.com<\/a> la decisi\u00f3n de desistir del contrato a trav\u00e9s de una declaraci\u00f3n inequ\u00edvoca (por ejemplo, una carta enviada por correo postal, fax o correo electr\u00f3nico). Podr\u00e1s utilizar el modelo de formulario de desistimiento que figura a continuaci\u00f3n, aunque su uso no es obligatorio. Para cumplir el plazo de desistimiento, basta con que la comunicaci\u00f3n relativa al ejercicio por tu parte de este derecho sea enviada antes de que venza el plazo correspondiente.<\/p><p><strong>Consequences of withdrawal<\/strong><\/p><p>En caso de desistimiento por tu parte, te devolveremos todos los pagos recibidos de tu parte, incluidos los gastos de entrega (con la excepci\u00f3n de los gastos adicionales resultantes de la elecci\u00f3n por tu parte de una modalidad de entrega diferente a la modalidad menos costosa de entrega ordinaria que ofrecemos) sin ninguna demora indebida y, en todo caso, a m\u00e1s tardar 14 d\u00edas naturales a partir de la fecha en la que se nos informe de tu decisi\u00f3n de desistir del presente contrato. Procederemos a efectuar dicho reembolso utilizando el mismo medio de pago empleado para la transacci\u00f3n inicial, a no ser que haya se haya dispuesto expresamente lo contrario; en todo caso, no incurrir\u00e1s en ning\u00fan gasto como consecuencia del reembolso. Podremos retener el reembolso hasta haber recibido los bienes, o hasta que se haya presentado una prueba de la devoluci\u00f3n de los mismos, seg\u00fan qu\u00e9 condici\u00f3n se cumpla primero. Deber\u00e1s comunicarnos tu desistimiento al correo electr\u00f3nico <a href=\"mailto:pedidos@metofam.com\">pedidos@metofam.com<\/a> para que podamos solicitar la recogida de los bienes sin ninguna demora indebida y, en cualquier caso, a m\u00e1s tardar en el plazo de 14 d\u00edas naturales a partir de la fecha en que nos comuniques tu decisi\u00f3n de desistimiento del contrato. Se considerar\u00e1 cumplido el plazo si efect\u00faas la devoluci\u00f3n de los bienes antes de que haya concluido dicho plazo. Deber\u00e1s asumir el coste directo de devoluci\u00f3n de los bienes.<\/p><p>Solo ser\u00e1s t\u00fa responsable de la disminuci\u00f3n de valor de los bienes resultante de una manipulaci\u00f3n distinta a la necesaria para establecer la naturaleza, las caracter\u00edsticas y el funcionamiento de los bienes.<\/p><p><strong>Exceptions to the right of withdrawal<\/strong><\/p><p>The right of withdrawal shall not apply to contracts relating to:<\/p><p>a) The supply of goods made to the specifications of the consumer and user or clearly personalized.<\/p><p>b) The supply of goods that may deteriorate or expire rapidly.<\/p><p>c) The supply of sealed goods which are not suitable for return for reasons of health protection or hygiene and which have been unsealed after delivery.<\/p><p>d) The supply of sealed sound or video recordings or sealed computer programs that have been unsealed by the consumer and user after delivery.<\/p><p><strong>Sample Withdrawal Form<\/strong><\/p><p>Puedes enviarlo en forma de correo electr\u00f3nico indicando en asunto \u201cFormulario de desistimiento\u201d seguido del n\u00famero de pedido.<\/p><p>(s\u00f3lo debes cumplimentar y enviar el presente formulario si deseas desistir del contrato)<\/p><p>\u2013 A la atenci\u00f3n de Metofam, SL; Calle Carretera de Castro, 30; C\u00f3rdoba (C\u00f3rdoba); 14009; <a href=\"mailto:pedidos@metofam.com\">pedidos@metofam.com<\/a>: Por la presente te comunico\/comunicamos (*) que desisto de mi\/desistimos de nuestro (*) contrato de venta del siguiente bien, pedido el\/recibido el (*).<\/p><p>- Name of the consumer and user or consumers and users.<\/p><p>- Address of the consumer and user or consumers and users.<\/p><p>- Signature of the consumer and user(s) (only if this form is submitted on paper).<\/p><p>- Date.<\/p><p>(*) Delete as appropriate.<\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"garantas\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"98112\" data-tab=\"12\" aria-controls=\"elementor-tab-content-98112\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Warranties<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-98112\" class=\"eael-accordion-content clearfix\" data-tab=\"12\" aria-labelledby=\"garantas\"><p><p>All products offered on the website have the legal guarantee of conformity of 2 years in accordance with the conditions established in the Royal Legislative Decree 1\/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.<\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"servicios-postventa\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"98113\" data-tab=\"13\" aria-controls=\"elementor-tab-content-98113\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">After-sales services<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-98113\" class=\"eael-accordion-content clearfix\" data-tab=\"13\" aria-labelledby=\"servicios-postventa\"><p><p>Nuestro servicio de atenci\u00f3n al cliente est\u00e1 a tu disposici\u00f3n para atender cualquier posible reclamaci\u00f3n. Puedes contactarnos a trav\u00e9s del tel\u00e9fono +34 744 745 620 o v\u00eda correo electr\u00f3nico a <a href=\"mailto:pedidos@metofam.com\">pedidos@metofam.com<\/a><\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"reserva-de-dominio\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"98114\" data-tab=\"14\" aria-controls=\"elementor-tab-content-98114\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Reservation of title<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-98114\" class=\"eael-accordion-content clearfix\" data-tab=\"14\" aria-labelledby=\"reserva-de-dominio\"><p><p>Ownership of the product will be transferred upon full payment of the price.<\/p><\/p><\/div>\n                <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad2a0d7 elementor-widget elementor-widget-text-editor\" data-id=\"ad2a0d7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 18-06-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-35296b3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"35296b3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7bb6bd0\" data-id=\"7bb6bd0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-9220d65\" data-id=\"9220d65\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Condiciones generales de venta \u00c1mbito de aplicaci\u00f3n Los contratos de compraventa concluidos a trav\u00e9s del comercio electr\u00f3nico www.metofam.com entre Metofam, SL y el consumidor se regir\u00e1n por las siguientes Condiciones Generales de Contrataci\u00f3n. Partes del contrato El contrato de compraventa se concluye con Metofam, SL (en adelante, Metofam), con C\u00f3digo de Identificaci\u00f3n Fiscal B16775199, con &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/metofam.com\/en\/condiciones-generales\/\"> <span class=\"screen-reader-text\">Condiciones generales<\/span> Read More &raquo;<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"class_list":["post-2340","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - 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Partes del contrato El contrato de compraventa se concluye con Metofam, SL (en adelante, Metofam), con C\u00f3digo de Identificaci\u00f3n Fiscal B16775199, con&hellip;","_links":{"self":[{"href":"https:\/\/metofam.com\/en\/wp-json\/wp\/v2\/pages\/2340","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/metofam.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/metofam.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/metofam.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/metofam.com\/en\/wp-json\/wp\/v2\/comments?post=2340"}],"version-history":[{"count":133,"href":"https:\/\/metofam.com\/en\/wp-json\/wp\/v2\/pages\/2340\/revisions"}],"predecessor-version":[{"id":8283,"href":"https:\/\/metofam.com\/en\/wp-json\/wp\/v2\/pages\/2340\/revisions\/8283"}],"wp:attachment":[{"href":"https:\/\/metofam.com\/en\/wp-json\/wp\/v2\/media?parent=2340"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}